Social housing

Evidence for the people responsible for your homes.

Managed IoT monitoring turns connected sensor readings into useful property evidence for your housing, repairs and asset teams.

Understand conditions between visits.

Visits provide essential findings at a point in time. Environmental monitoring can add a history of temperature, humidity and other supported signals between those visits.

HiveCheck helps teams examine recurring patterns, the duration of measured conditions and gaps in the available evidence. The scope is agreed around your homes and the question you need to answer.

Give investigations a clearer starting point.

Use time-stamped readings alongside resident reports, inspection findings and property records. Where a comparison is made, the relevant reference, time basis and applicability should be clear.

Agree who receives information, who reviews it and how it enters your repairs or case-management process. A notification is an input to that process; professional assessment determines the response.

Read a worked example

Review what changed after an intervention.

Compare measured conditions before and after work, then use the history to inform follow-up. Consider season, weather, data quality and other changes when interpreting the pattern.

A change in readings does not alone prove causation or that a repair was technically or legally sufficient. Resident feedback and professional assessment remain part of the picture.

Keep resident experience central.

Explain what equipment is installed, what it collects and who uses the information. Make it easy to ask questions and report a concern.

Residents must be able to report concerns regardless of monitoring results. The absence of an alert must never be taken as proof that a concern is unfounded.

Information for residents

Support an accountable housing response.

In England, the Regulator of Social Housing’s Safety and Quality Standard requires an evidenced understanding of housing condition. Monitoring can contribute an additional evidence source alongside physical assessment and other property information.

Awaab’s Law Phase 1 has applied since 27 October 2025, covering significant damp and mould hazards and all emergency hazards. Phase 2 is due from 30 November 2026.

HiveCheck supports the evidence available to your organisation. Hazard assessment, action, communication and statutory responsibilities remain with the landlord.

Read the Safety and Quality Standard · Read current Awaab’s Law guidance

England context. Last reviewed 9 September 2026.

Your questions

Before you choose monitoring.

Practical answers about the evidence, service and responsibilities.

How can monitoring support a damp and mould investigation?

Temperature and humidity histories can show measured conditions between visits, recurring patterns and missing readings. Housing teams consider this evidence alongside resident reports, inspections and property records. Qualified professionals assess risk, hazards, causes, priorities and required action.

Can readings show whether a repair has worked?

Readings can show how measured conditions changed before and after works. Interpretation also needs weather, season, data quality, inspections and resident feedback. The readings alone do not establish causation or prove that a repair was sufficient.

Does monitoring replace resident reports or inspections?

No. Monitoring adds another source of evidence. Residents should continue reporting concerns through their landlord’s usual routes. The absence of a notification does not show that a concern is unfounded. Inspection and professional assessment remain part of the response.

A practical first step

Start with a question worth answering.

Choose a focused group of homes, agree what your team needs to understand, and review the evidence before deciding what comes next.