Understanding monitoring
in your home.
If your landlord proposes HiveCheck, you should receive a clear explanation of the equipment, information and purpose before installation.
Why might it be installed?
Your landlord may want a better understanding of conditions in your home, such as temperature and humidity over time. Readings can help staff investigate a concern or look at conditions after work.
The equipment and purpose depend on the arrangement your landlord has chosen. Ask them to explain how the information will be used.
What does it record?
Standard environmental monitoring records selected property conditions. It does not require cameras or recording conversations. Ask for the details of the actual equipment proposed for your home.
If any specialist sensor is proposed, you should be told what it records and why it is needed.
What should my landlord explain?
- What is being installed and where.
- What information is collected and why.
- Who can see the information and how long it is kept.
- Installation, maintenance and access arrangements.
- Who to contact about the equipment, your information or a housing concern.
Keep reporting concerns to your landlord.
Report damp, mould, repairs and other concerns through your landlord’s usual routes, even if monitoring is installed. Do not wait for a reading or notification before raising a concern.
The absence of a notification does not mean a concern is unfounded. Measurements should be considered alongside what you tell your landlord and what an inspection finds.
The HiveCheck business enquiry form is not a repairs or emergency reporting service. Use your landlord’s repairs and emergency arrangements.
Where can I ask about my information?
Your landlord should provide privacy information for the deployment and explain who is responsible for processing the data. This is separate from the privacy notice for visitors to this business website.